Here is a review of comprehensive Norton Rose’s survey “Outsourcing in a brave new world”
As software development company we are focused at IT and software development issues in this survey, which was conducted in 2011 first from 2008.
The survey also found that customers needed to improve ‘management buy-in‘, ‘good supplier/customer relationships‘, and ‘more sophisticated approach to risk‘ areas of their procurement processes if they wanted to archive the maximum benefits from outsourcing.
It is clear that outsourcing has been affected by the economic downturn
The “Outsourcing in a brave new world” survey shows that cost reduction is the most important driver for outsourcing, customers want flexible solutions, and customers have tightened their diligence processes—apart from those applied to key incoming personnel.
The global economic crisis has clearly impacted on outsourcing strategy and deals. The survey shows that: